Shipping & Return Policy
Electrical Power and Control offers a number of shipping methods to suit our customers’ needs. Below you will find the descriptions and limitations of the services we offer. Items marked with a * are not available for online purchases, but if you give us a call we can arrange it.For international orders and oversized items, please call us for your shipping charges.
UPS Next Day Air Early A.M.*
UPS Next Day Air
FedEx Priority Overnight
FedEx Standard Overnight
UPS 2nd Day Air
UPS 3 Day Select
Call For Quote
Product may not be returned unless authorized by Seller’s customer service department with a Returned Goods Authorization (RGA) number. Returns must be made within 30 days of the date of the delivery to the Delivery Point, are subject to a 15% restocking charge, and are at Buyer’s expense and risk of loss until received by Seller, FOB Delivery Point. Seller will have no responsibility for products returned without an RGA number, or which are not packaged to the carrier’s insurance specifications. For properly returned goods, Seller will provide Buyer with the remedies set forth in “Remedies for Defective, Nonconforming or Returned Goods”.
Remedies for Defective, Nonconforming or Returned Goods
Seller may, in its sole discretion, (i) replace defective, nonconforming or returned goods with repaired or conforming goods, or (ii) credit or refund the price for such goods. Buyer acknowledges and agrees that the remedies set forth in this section are Buyer’s exclusive remedies for the delivery by Seller of defective or nonconforming goods or the return of goods by Buyer.